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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terri Clark

March 11, 2025

5  out of  5
rating by Terri Clark
"Kade was professional and quick to reply. Answered all my questions and was a large help!"
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David Scantland

February 10, 2025

5  out of  5
rating by David Scantland
"I work abroad and needed remote assistance with homeowner and auto insurance. They were able to help me get this moving quick and easy. Charity was helpful and took care of the details and helped me get on my way. Highly recommend this office."
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Natalie Stuart

February 5, 2025

5  out of  5
rating by Natalie Stuart
"I have loved my experience with State Farm. Magan Rhea has been so helpful and kind with all of mine and my family's needs. I do recommend them to everyone who asks."
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Jerod Niles

January 30, 2025

5  out of  5
rating by Jerod Niles
"Always great to speak with"
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Nathan Childs

January 23, 2025

5  out of  5
rating by Nathan Childs
"Awesome service. Called and spoke to Kade about switching my auto insurance. I ended up switching my home owners over as well after he ran the numbers for me. Very happy!"
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Sarah Nails

January 22, 2025

5  out of  5
rating by Sarah Nails
"Great service and charity Lindsey is the best! Great customer service!"
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Hunter Blake

January 22, 2025

5  out of  5
rating by Hunter Blake
"I've had my policy for about 4 months now. Kade Carpenter is a great agent to work with! He takes care of me everytime."
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Theresa Bosley

January 21, 2025

5  out of  5
rating by Theresa Bosley
"Thank you, Kade, for assisting me with a State Farm quote. Your expertise and exceptional customer service truly stood out!"
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rhonda

January 21, 2025

5  out of  5
rating by rhonda
"So much admiration for Kade Carpenter for his effort’s & enthusiasm to find more affordable options for all my insurance needs. If your in need of top notch coverage & a personal touch give Kade a call."
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Kelli Carpenter

January 21, 2025

5  out of  5
rating by Kelli Carpenter
"We’ve had a very smooth transition from USAA and we couldn’t be more pleased with Jimmie Bergman’s agency. Highly recommend!"
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Darius Lindsey

January 21, 2025

5  out of  5
rating by Darius Lindsey
"Excellent customer service experience"
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Hannah Blake

January 21, 2025

5  out of  5
rating by Hannah Blake
"Kade has been phenomenal on assisting my husband with his life insurance policy. Definitely recommend!"
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Kevin Carpenter

January 21, 2025

5  out of  5
rating by Kevin Carpenter
"I’m very happy with the auto, home and life insurance policies from Jimmie Bergman’s agency. Service has also been great. I used USAA for over 30 years and they just got too expensive."
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Vivian Trimble

October 15, 2022

5  out of  5
rating by Vivian Trimble
"Staff is knowledgeable and professional. Great people. I've used them for years."
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Susan Bulls

August 10, 2022

5  out of  5
rating by Susan Bulls
"I have been with State Farm Insurance since I moved to Texas in 1986. I have had a few claims with the company, including two cars being totaled over these years. Jimmy Bergman’s office has ALWAYS been there to help me in a very personal manner. I have appreciated the professional manner in which I have been treated and the quick answers and assistance I have had over the years. The reason I will be moving my business is simply because I am down to one car needing coverage and can save money by joining my husband’s multi-car and home coverage."
We responded:
"Ms. Susan, We have enjoyed having the opportunity to help you over the years and are sad to see you go. We wish you and your husband the best and hope to have the chance to help you again in the future."
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Shun Shine

July 27, 2022

5  out of  5
rating by Shun Shine
"I came into the office and had a great encounter! The service was very professional and my encounters were with Magan, Alicia and Teresa."
We responded:
"Ms. Sharlunda, We have loved getting to know you and help you and your family. We are looking forward to the years to come and being your neighbor!"
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Mallory Whitehead

June 14, 2022

5  out of  5
rating by Mallory Whitehead
"We have used Jimmie Bergman & his team for years for all of our insurance needs. He & his office team are amazing to work with and are the sweetest people!"
We responded:
"Mrs. Mallory, It has been a pleasure taking care of your and your family. Please reach out if you need anything!"
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Chuck Baugh

June 4, 2022

2  out of  5
rating by Chuck Baugh
"If Teresa and Megan were not there, this would be the poorest agency in TX. Do not expect much except talk from Jimmie Bergman"
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MrsRoss1021

February 5, 2021

5  out of  5
rating by MrsRoss1021
"EVERYONE is very friendly and willing to help. No matter what it is. There the BEST"
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Mr. D

October 16, 2019

5  out of  5
rating by Mr. D
"Was recommended to me by my sister. Didn't even know they did home loans and I was about to make the biggest purchase of my life.. 1st time home buyer.. He and everyone of his staff were there for me. I honestly felt they were there to help me and wasn't taking advantage of me being a new home buyer. Stayed in touch with me and answered every call if I had one. This was 3 years ago. His advice on the loan was greatly appreciated. I'm still a customer of theirs today and he covers all my automobiles. Big name company with a owner and employes that got your back!! Greatly appreciated the attention and professionalism. They are Rock Stars in the insurance game!!!"
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Alyssa Conklin

February 22, 2018

5  out of  5
rating by Alyssa Conklin
"Very nice people in there and very helpful. Very happy to be a customer of this office."
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Sarah Hawthorne

September 2, 2016

5  out of  5
rating by Sarah Hawthorne
"Best service from insurance company I've ever had! Everyone in the office is so friendly and quick to help!"